Recent Discussions
Power BI course for Not-for-profits (Australian Eastern time zone)
Motive Consulting is excited to launch our new training course Power BI Beginner for Not-for-profits! Over the past few years, we have had the opportunity to create Power BI reports for a variety of not-for-profit organisations. During this time, we noticed a gap in training options available to NFPs, with most existing courses focusing on corporate themes such as sales and profit. Our new course bridges this gap by providing content designed specifically for NFPs. It draws on examples and datasets related to the Australian social service sector, ensuring the training is relevant and practical. As with all of our consulting and training services, we are offering discounted pricing for NFP organisations. Course highlights: 💡 No Power BI experience required 📑 Course manual and exercise files provided 🎓 Led by an experienced Microsoft Certified Trainer 💻 Delivered remotely via Microsoft Teams 🕒 Full day course from 9am to 4pm AEST Course dates: 📆 8 April 📆 21 May 📆 24 June ▶️ For more information, or to book now, visit: https://www.motiveconsulting.com.au/training-services/power-bi-beginner-not-for-profits You can also follow us on LinkedIn at https://www.linkedin.com/company/motive-consulting
Clipchamp disabling "share in the cloud" toggle button
Good afternoon Is there a way to disable the "Share in the cloud" toggle button in Clipchamp and set it to no by default? This is for using Clipchamp video editor in a primary school; we do not want the pupils to be able to share their videos to the cloud. Thank you Andrew
Issue with Non-Profit Licenses – Credit Card Required
Hello, Our organization has been accepted into the Microsoft Non-Profit program, and we have been granted 10 donated licenses. However, in order to obtain them, I need to purchase them, even though the cost is 0 euros. I understand this is an administrative process to acquire the licenses. The problem is that the system requires me to enter a credit card, which I do not have. My organization does not have a credit card. Is there any way to obtain these licenses without providing a credit card number? Thank you for your help. Best regards
delta between old and new 'fundraising' apps
With the Fundraising & Engagement app no longer available for license, is there any good dox that captures the differences between it and the Fundraising 'template' app that remains available from Nonprofit Cloud Solutions? What is in Microsoft Learn seems mostly tailored for the sunsetting package. For example, Receipts is still available in the Cloud template, but it appears to be totally manual. No automation, Receipt Batch, audit trail, etc. For nonprofits considering the Msft NP 'stack' of Fundraising+Volunteers+Outcomes+Grants, it's hard to do a decent evaluation of this (vs., say, Salesforce Non-Profit Cloud, where the docs for each are almost current with actual feature set.) For the bonus round, I'm interested in how non-profits are integrating their payment processor's transactions (ccard, etc) into Fundraising. thxPricing to have one user with Microsoft Access
We are a small non-profit that has just been approved for the Microsoft Non-Profit program. We need one computer to have Microsoft Access for our library database. We are having trouble interpreting the pricing. Can we pay for only ONE user to have Access or do we have to pay the fee for every user even though they won't be using it? If we are charged for every user, we are going to need to reconsider this program as it will be much more expensive than the Microsoft business account we currently use. Is there someone in this forum who can help?
Unable to renew Azure grant -- Nonprofit Hub is broken
This post reopens this training support discussion that was closed because it wasn't in the nonprofit group. A nonprofit organization I assist received an email that their Azure grant was up for renewal. Upon going to the nonprofit hub as linked in the email, the hub only shows the "Edit Profile" page and refuses to navigate anywhere else. There are no error messages and nothing is missing, it just keeps navigating back and none of the other pages work. This problem persisted across multiple devices on recent browsers. In light of this bug in the portal, how should the organization renew their grant, which is set to expire in the middle of January? Thanks for the help.Service cancelled or not?
Hello. Maybe you can help me, to find something out. First how the problem started: We registered for non-profit in november this year and got checked from techsoup, which was no problem. We transfered all mailboxes and used 6 licences. But one notebook was not able to login. So I opened a ticket with the problem. I got some mails with "we are working on it" etc... and the last mail was "your service was cancelled with enddate of actual period". No chance to get a reason why (only because of a result of internal processes). Login was not possible anymore. So I started to transfer again. This time to G.... No problem Meanwhile last week I got a "tell us uf your experience" from Microsoft and gave 1 star was a bad comment. Today I got an newsletter, clicked on it and could login to non profit?? Where can I see, it my non-profit is now cancelled or not? I can't find any enddate..
How do I get started
Hello, I am new here and still trying to figure out how to get started. The process has been quite challenging for me. I have logged into the Nonprofit Hub and navigated to the Product Comparison section, but I’m not sure what to do next. In fact, the page is prompting me to make a purchase and is directing me to enter my credit card details. I’m unsure how to proceed, especially since we’ve already been approved for nonprofit grants and discounts from Microsoft. Could someone please guide me on how to get started without needing to make a payment? Thank you so much for your help!Question for small nonprofits
If you work for a small (5-20 people) nonprofit or charity organisation, what types of information are you capturing using Excel spreadsheets (or paper)? This might include your volunteers, program participants, donors, assets, clients, etc. What other data are you managing? Have you tried finding off-the-shelf solutions to help you with managing it?The Innovation for Social Good Program
In an era where technology and innovation are essential catalysts for social transformation, the Elate Child Initiative (ECI) is excited to present and seek partnership to implement the Innovation for Social Good Program, a pioneering initiative designed to empower young adults to create impactful, tech-driven solutions that address critical social issues within their communities. Inspired by the successful format of Big Brother Naija, a live reality TV show in Africa. This innovative, live televised program combines competition, hands-on mentorship, and real-world technology application to empower talented young adults from diverse backgrounds to raise awareness, innovate and address pressing social issues. Our program aims to inspire innovation, foster collaboration, and raise awareness around pressing community challenges, particularly in health, education, technology, environment, and social equity. Through a rigorous 6-month journey, participants will receive mentorship, training, and resources, allowing them to develop and present practical solutions to social problems. This unique platform engages both participants and a broader audience, promoting the potential of technology and innovation as tools for social good.2 versions of Volunteer Management...
I discovered the hard way that there are two versions of Volunteer Management out there. They look very similar, but the way they denote Volunteers in Contacts is different: in one, the picklist column (field) Primary Constituent Type [msnfp_PrimaryConstituentType] is set to 'Volunteer'; in the other, the Y/N column Volunteer [msnfp_volunteer] is set to 'Y'. Both columns exist in the nfp version of Contacts. Forms and Views set up for one approach obviously won't work for the other. The version of Volunteer Management that is currently (11/24) installed by Cloud Solution Manager uses the 'Y/N' method. The other is (I suspect) what got installed earlier in '24 when I first installed NonProfit Accelerator and asked to include the sample apps. Both showed up in my list of apps, including in mobile. My initial reaction: D'oh! Doesn't a Unified Constituent approach suggest that the method should be the same across all apps, and not a one-off in this app? I can see advantages to both...but... My rec: if you combine the latest VolMgmt with any other Dynamics/Dataverse-based app, either write a flow that also sets the Constituent type, or pay close attention to your filters when you view or report around your Contacts. Sigh. ps: if I'm right about the sample app, has it been updated more recently for consistency? thx
Raising awareness and funds for Good Days Journey Mental Health Services in Missouri
Dear community: We are fundraising for 2025 and need $10K to expand our services in MO for youth, families and seniors who are in need of mental health services in the area of substance abuse, mental illness, and other disabilities hindering them from moving forward towards living a productive life. Please contact us Sheronda Brown, CEO at office telephone 636-387-6096. We look forward to hearing from you. Thank you.I can't download Microsoft 365 for non-profits
I have tried time and again to download Microsoft 365 for non-profits. I was approved 1 year ago, and after trying dozens of times, still no progress. When I search for help, I get nothing useful from Microsoft. I therefore keep using Word for Windows 2010 because I have no other workable choice at this point.Problems logging in to Microsoft non-profit
Hello everyone, I have signed up our non-profit organization for Microsoft Non-Profit and it was approved. In the approval-mail I was instructed to go to the "non-profit hub" to sign in and select the plans we would like to use. Unfortunately, when I try to log in at the non-profit hub, I am redirected to a blank page with just a loading circle spinning for all eternity (I've let it spin for 3 hours at one time). I've tried different browsers (Chrome, Safari, Firefox) as well as different devices, the result remains the same. The username and password are correct - the former was additionally given in the approval-mail, the latter was checked several times. Is there another way to select the plans for our non-profit organization? Thanks in advance.
Will the Microsoft License email for a staff member override Board member emails in different domain
My organization's Board of Directors uses Vieth (CPanel) for our email domain and server. We are hiring a new Executive Director and want to purchase Microsofit 365 for nonprofits to provide her with everything to be successful, including the same email domain as the Board. I've heard that if I switch the email domain into Microsoft, then no emails will go into the original email provider. Does this only happen to the individual email that was moved over to Microsoft, or to all of them? Our ideal situation: - email address removed for privacy reasons is on Microsoft 365 with Outlook and sends/receives emails - email address removed for privacy reasons is on Vieth (CPanel) and sends/receives emails I want to avoid a situation the discontinues the ability for our Board members to continue using the original domain if it is overridden by the Microsoft one. I hope this was clear! I appreciate and reassurance or guidance. Thank you in advance!Will Microsoft’s Fundraising Template App Be Supported Long-Term?
Since Microsoft retired the Fundraising and Engagement app, they’ve introduced template apps for partners and customers to build solutions. Over the past year, we did lot of customizations on top of the Fundraising and Engagement app, and we’re now considering moving these customizations and needed functionality to the ‘Fundraising’ template app. However, we’re concerned about long-term stability. Can Microsoft confirm if there’s any risk of these templates being retired or delisted? This would help us and others plan with greater confidence.Something went wrong
I am trying to check our grant status in the grant hub and I receive the following error. Every time I have tried to contact MS Support directly the phone AI suggests a useless web page and hangs up. I cannot even tell if they are still considering me for a grant or not. My high school robotics team would like to use MS Planner for our project management. Something went wrong We cannot allow you to proceed at this time. Please contact support and reference message code 920-123190 and transaction 56642e7b-712d-410a-84c1-86beeb1c00cf. If you need support for this issue, please include the following information on your request: Environment: Test Scs: npp ServiceName: portal-web ServiceRegion: cus ServiceVersion: 01 ServiceId: p-npp-portal-web-cus-01 ServiceType: React SessionId: 230ed681-7064-4b53-9f61-fd6d07ca25e4 Puid: 10032003E82581B8 TenantId: 7e591836-b474-4420-ae60-5be1245d9a2e ObjectId: 1a97a4b4-c707-43a3-9ac1-eaa9a3cc7300 Locale: en-us
Events
We are excited to announce next year’s Global Nonprofit Leaders Summit on March 25-27, 2025. The in-person event will be in Bellevue, WA, with select sessions available virtually.
We look forwa...
In-Person
Recent Blogs
- Details: Made possible by a partnership between Microsoft and Everyone On This free introductory course teaches adults the basics of Artificial Intelligence (AI) and its practical applications....Mar 07, 2025
- Use Case: Nonprofit Organization Billing Inquiry Imagine you're a member of a nonprofit organization responsible for managing your Microsoft 365 subscription. Recently, you noticed an unexpected ch...Feb 28, 2025
