Recent Discussions
Assistance on Microsoft Townhalls, Live events and Webinars
Dear All, We hope you're enjoying our new Teams Town Halls! To further support your event experience, we’re excited to introduce the Microsoft Live Event Assistance Program (LEAP)—a complimentary service designed to help you seamlessly plan and execute your events (New Teams Townhalls, Live events, Webinars) What Does LEAP Offer? This free program connects you with Microsoft event experts who can assist with: Training and demos Configuration support Assistance before, during, and after your Town Halls, webinars, or live events Whether you're transitioning from Teams Live Events to Town Halls or planning future events, our team is here to guide you every step of the way. How to Access Free Support To receive assistance for your Microsoft events, simply log a support case with our experts. Please bookmark or update the following links to submit your request: Microsoft events assist portal (LEAP) Microsoft free support for your events (LEAP) Important Notes for First-Time Users Profile Creation: On your first visit, you may be prompted to create a profile. If redirected to a form that doesn’t mention LEAP, simply revisit Live Event Assist after profile creation. When submitting your support request, please follow these guidelines: Product Family: Cloud and Online Services Product: Live Events Assistance Program (LEAP) Support Type: Professional No Charge Issue Description: Title: Live Events Assistance Request Event Date and Duration Event Location Note: Use your work contact details (corporate email). Personal accounts such as Outlook or Gmail are not supported. If you're an event attendee, please contact your event host for assistance. Additionally, our team can assist with Microsoft eCDN-related queries. Learn More To explore the full benefits of the LEAP program, visit: Microsoft Virtual Event Guidance We look forward to helping you make your events a success!
Meeting Options are limited
Hello, I have run into a problem of not having a full access to meeting options. I would like to schedule meetings for other people in the office where I do not necessarily have to attend. I would also like to assign other people as co-hosts so that they are able to admit people and have more control of the meeting. There should be settings of being able to let people come in without waiting in the waiting room as well, but I cannot seem to find it anywhere. Here is the attached screenshot: These are the only two options I get when clicking "Meeting Options". Additionally, whenever I set up a meeting, some people are not able to respond to it because they get an error of undeliverable response: "delivery has failed to these recipients or groups". What is the issue here? Does it have to do with how Outlook is set up? How can I change these limitations and errors? Thank you so much!Upgrade from Free to Teams
Hello I have an email email address removed for privacy reasons that was part of a family Office 365 subscription with free teams. I then create a number of appointments for people I also have a business basic plan for email address removed for privacy reasons with a standard Teams license which I want to use, so I can have a phone plan. I now have two teams account for email address removed for privacy reasons one that is personal and the other which is the business account. I remove email address removed for privacy reasons from the Office 365 subscription So with teams, now I get two accounts for email address removed for privacy reasons, one that is personal , one that is business If I log onto teams with the business, I can see my calendar appointments created with the free edition, but I cant join them. Is there a way, to be able to transfer the organiser to my business account (although its the same email address) or a way to use the same links from the free edition in the business edition. Any help gratefully received Best Wishes Rob
MS Teams access token signature is invalid
I am trying to validate an access token from ms teams in my backend application. The validation fails because the siganture of the token is invalid. This is how I obtain the token: export class MyWebPart extends BaseClientSideWebPart { protected async onInit(): Promise<void> { await super.onInit(); this.context.sdks.microsoftTeams?.teamsJs.authentication.getAuthToken() .then(token => sendToBackend(token)); } } When I copy the token into JWT.io it says that the signature of the token is invalid. I notice that in the token the issuer is: https://sts.windows.net/{{INSERT TENANT ID}}/ and in the openid-configuration: https://login.microsoftonline.com/{{INSERT TENANT ID}}/v2.0 How do I get a proper token?Microsoft Imposes 1-Year Retention for Teams Meeting Attendance Reports
Microsoft has enabled a one-year retention policy for Teams meeting attendance reports. Tenants can’t opt out of the policy or set a different retention period. Microsoft says that the new policy exists to make sure that Teams complies with the Microsoft privacy policy. Another way of looking at the situation is that the new policy will simply remove some old data that no one ever looks at. https://office365itpros.com/2025/03/11/attendance-report-retention-policy/RSC permissions cause app to fail installation in personal scope
I am trying to update an existing up to send notifications. The plan is to use RSC permissions for it. I configured the manifest (v 1.19) with the following scopes: "authorization": { "permissions": { "resourceSpecific": [ { "name": "TeamsActivity.Send.Chat", "type": "Application" }, { "name": "TeamsActivity.Send.Group", "type": "Application" }, { "name": "TeamsActivity.Send.User", "type": "Application" } ] } }, I then sideloaded it successfully with this configuration into a team and also into a chat. However when I try to install it into the personal scope directly I get the error in a dialog box: Something went wrong In the network tab of the web inspector I see that this call fails with 403: https://teams.microsoft.com/api/mt/emea/beta/users/apps/definitions/appPackage The body of the response says: {"errorCode":"WebApplicationInfoIdConflictOnSideloadingIntoTeam"} However, when I change the included permissions in the manifest to only TeamsActivity.Send.Group the app installs successfully into personal scope "authorization": { "permissions": { "resourceSpecific": [ { "name": "TeamsActivity.Send.Group", "type": "Application" } ] } }, So I guess it has nothing to do with an id conflict. I also made sure to remove all old instances of the sideloaded app before (which was never a problem so far). How can I use all three RSC scopes in my app manifest and still install the app into the personal scope. Or what could be wrong? Anything I could check to figure out why this is not working but only the TA.Send.Group scope?
Teams room reservation setting
Hello, Not sure if anyone has encountered the same dilemma as I have, but I can't seem to locate this Teams Room reservation setting anywhere. I've check on both the Teams admin portal setting & the device setting. I have basic & pro license and still do not see this feature anywhere. Device: MaxHub XCoreKit Teams app: TMicrosoft managed rooms 5.24.14101.0 This is for Panel setting but we only have a touchscreen console in the room. Settings > Device settings > Teams admin settings > Meetings and then turn off Allow room reservations. Can't find the below option (stock img). Let me know if you need anything else. Thank you!Random message saying Q&A enabled sent to co-organisers only on Town Hall event.
Hi all, just had an update message sent to my co-organisers, stating that Q&A had been enabled. The event has been set up and published for a week, with no amendments to the event at any time. Is there a reason for this, it seems to coincide with our companies Windows 11 roll-out. Thanks 1081JB
Auto Attendant Call Forwarding: How to Mask Caller ID for External Transfers
Hello everyone, I have a question about the configuration of the Auto Attendant. A brief explanation of the problem: I am currently creating a hotline for one of our business units. A routing point of the Auto Attendant should be that the number 3 is forwarded to the specified external number by pressing a key. Everything works as it should. Now comes the problem: This number, to which the call is then forwarded, is the location of an attendant console (AC-Win system) of our Hipath4000 telephone system of one of our receptions. This can display which hotline the caller is currently coming from. This requires the Auto Attendant to remove the number of the actual caller when forwarding and to forward the call in the context of another predefined number. Is it possible to realize this? Via caller ID policies or something similar? Best regards Elias
Moving from skype to teams does not migrate my chat history
Hello, I have tried to login to teams using my skype username. It prompt me to merge my skype account with my personal email. I clicked yes. it successfully logged me in into Ms Teams. I cannot see my skype chat history into teams and also not all of my contacts are there. I have enabled skype account contacts to sync from Settings => People => Sync contact => Manage but still not all contacts are synced and no chat history at all. Anyone knows how can I import the chat history as well? Thank you in advance
Townhall meetings unable to disable attendee response
Hi, Is there a way to disable the email notification response for when attendees accept/decline the townhall meeting? I know I can disable the email entirely but this option prevents me from adding a distribution list or attendees directly into the townhall meeting setup in teams. Is adding a link to the townhall meeting and putting it in a seperate outlook calendar meeting the only option to not get the response from the meetings? Why is this not disabled by default? Townhall meetings are meant for large numbers of attendees. Nobody wants 800+ notification emails in their inbox. Please let me know if there is another way to do this.
Teams app is crashing if window.location.hash it set
We are using the Teams Channel Tab app with a component that replies on the hash parameter. On click of a button from a list of folder within the Tab, we are trying to set the window.location.hash. Another component uses an event listener to listen to the hashChange and retrieves this hash parameter that was set and uses for further processing. This works perfectly fine in Outlook addin as we are rendering the same component in Teams and Outlook However, as soon as I set the window.location.hash, the app crashes without any error in Developer tool Console. We have hosted the Tab app at - "https://localhost:8080/#/channel" I am thinking of 2 possible causes for this crash- 1. Is the app trying to crash when I am setting the hash as it already has '#' in the url? 2. Is there a limitation where we cannot set and get window.location.hash while inside the Teams Tab app?Teams Meeting Share Button
I can't say how many times users that are on a Teams meeting have accidentally clicked on the "Leave" button when they meant to click the "Share" button simply because of the close proximity to each other. Can anything be done to put some space between the two buttons to help prevent this from happening?How to use the new Resize function in Teams
Users is now able to reduce the main Teams window, the chat window, and the meeting stage to 360px wide or 502px wide, compared to the current minimum supported dimensions of 720px wide, with no loss of functionality. #Teams #MicrosoftTeams #Productivity #MPVbuzz #Microsoft365Need help intercepting outgoing messages and accessing chat history in Teams bot (python)
Hi everyone, I’m relatively new to programming and have been experimenting with the Teams AI Library in Python. I’ve created a basic bot application using the Teams Toolkit with the Custom Engine Agent template. So far, so good, but I’m stuck on two specific tasks and would appreciate some guidance. Here’s what I’m trying to achieve: Intercept outgoing messages before they are sent: I’d like to capture and potentially modify messages just before they are sent out by the bot. Access the conversation history: I want to retrieve the chat history for the current conversation. I’m wondering if there’s a simple way to do this without overhauling the existing logic. Specifically: Can I use a decorator in bot.py to intercept outgoing messages without disrupting the rest of the bot’s functionality? Is there an even simpler solution that I might be missing? TL;DR: New to programming, using Teams AI Library in Python with a basic bot. Need to: Intercept outgoing messages before they’re sent. Access conversation history. Is a decorator in bot.py the way to go, or is there a simpler solution? Thanks! Looking forward to your suggestions!
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